Professional Leadership Development
Why does Ben feel incapable?
Every evening after seeing patients, Ben comes home and sinks into his couch exhausted. By keeping his medical knowledge sharp and current, he knows he is a great clinician. But recently, he is beginning to feel as if he is swimming against the tide of time.
Modern medicine parses out healthcare in short blocks of patient visits. This is Ben’s current reality. He wonders, “There must be a more efficient way to quickly bond patients, understanding their needs, and ending the visit with satisfaction.”
More often, however, Ben admits that patients leave his office angry, saying he didn’t listen or care, and wasted their time and money. Ben exclaims, “But I care very much!” He is a darn good clinician. He wonders, “So, what’s the problem?”
Shannon is stumped with how to manage her team.
As the CEO of a startup company that sells quilting fabrics from around the world, Shannon has encountered difficulties with managing her team. Negotiating with fabric-makers worldwide and buyers in the United States requires sharpness. This requires constant communication.
Meetings that drag on for hours with no closure and decisions left hanging are constant annoyances for Shannon. She wonders, “How do I build effective personal relationships while still being the boss, who must crack the whip to get things done?”
Friction among team members present her with uncertainty as to what needs to be done to resolve the conflict. She knows that something needs to be done because conflicts are affecting meetings.
Ultimately, Shannon just wants to get the work done. She sighs, “What am I doing wrong?”
Solutions for Ben and Shannon
Both Ben and Shannon found solutions through counseling in Professional Leadership Development.
Ben’s professional coach helped him organize his workplace. More structure was established, allowing time for listening and connecting with patients. Within these short appointments, Ben was able to set an agenda, make shared decisions, and reach mutual goals.
Through observations in the clinic, the coach offered pointers on communication based on emotional intelligence-based material.
Shannon hired a professional coach to sit in on team meetings. Skills developed through professional coaching helped Shannon sharpen meeting times, set an agenda, and move through decision-making with team members.
Through professional coaching, Shannon learned how to step in when conversations got heated. This made each person involved felt heard and respected.
At the end of it all, Shannon felt like she got to “have her cake and eat it, too.” Her team seemed to like her more, and work got done. It was amazing!
Offering solutions to your professional problems
Upon our first visit, we will focus on gaining an overall picture of your work situation and concerns. As your professional leadership development coach, I want to understand where you want to improve.
We may complete a few assessments to explore your communication and leadership skills. Each issue will be tackled one at a time, and, together, we will find solutions.
We will track outcomes on each of your goals, so we will know when we are making progress and when we need to shift gears.
If you are facing similar communication difficulties in your professional work and are interested in regular coaching or a consultation, do reach out for a 30-minute complimentary phone call.